About this role
This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at finaid@union.edu. The Front Desk Assistant serves as the first point of contact for the Residential Education and Housing office, providing excellent customer service to students, staff, and visitors. This role requires strong communication and organizational skills, as well as the ability to manage multiple tasks in a professional environment.
Department: Residential Education & Housing Location: Reamer 408/409 Student supervisor: Anna Mantas Work available: Days, 8:30-5:00 Pay rate: $9.70/hr Number of Positions available: 4
Primary Responsibilities and Duties:
• Answer and direct incoming phone calls and respond to emails in a timely and professional manner
• Provide accurate information to students regarding housing policies, updates, and general inquiries
• Assist with disseminating housing-related communications and announcements
• Support the Residential Education (ResEd) team with administrative and operational tasks as needed
• Maintain a welcoming and professional front desk environment
• Perform additional duties as assigned to support departmental needs
Qualifications:
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Ability to stay organized and manage multiple responsibilities
• Professional demeanor and attention to detail
• Basic computer proficiency (email, word processing, etc.)
Location: Schenectady, NY
E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).