About this role
Key Responsibilities
Office Operations & Facilities Management
• Oversee the full operational management of the office, ensuring a professional, efficient, and well-maintained environment • Manage facilities, maintenance, cleaning, security, and service providers, ensuring high service delivery standards • Liaise with building management and external vendors to resolve operational issues and maintain compliance • Coordinate office space planning, seating arrangements, and office moves where required • Stakeholder & Vendor Management
• Act as the central point of contact for internal stakeholders, including senior management, HR, and global teams • Manage supplier relationships, including contract negotiation, performance monitoring, and cost control • Drive vendor onboarding processes, including compliance requirements and payment coordination
Budgeting & Cost Control
• Manage office operating expenses, including cafeteria, maintenance, and supplier costs • Track budgets, analyse spend, and identify cost-saving opportunities • Ensure accurate allocation of expenses to cost centres and alignment with internal financial controls
Event & Travel Coordination
• Plan and execute corporate events, team engagements, and executive visits • Coordinate travel logistics, including flights, accommodation, and transfers for staff and visitors • Manage offsite events, conferences, and internal initiatives from concept through to execution
Reception & Front-of-House Management
• Oversee reception operations, ensuring a professional and welcoming experience for all visitors • Implement and maintain processes for visitor management, meeting room coordination, and internal communication • Supervise and support reception and support staff, ensuring high performance and accountability
Health, Safety & Compliance (HSEC)
• Ensure compliance with health and safety regulations, including emergency procedures and evacuation protocols • Coordinate drills, inductions, and safety communications
Administrative Leadership & Process Improvement
• Develop and implement efficient administrative processes and policies • Support internal teams with operational requirements and problem-solving • Continuously improve systems, reporting, and workflows to enhance productivity
Key Requirements
• Proven experience as an Office Manager or in a similar senior administrative/operations role • Strong organisational and multitasking abilities with attention to detail • Excellent stakeholder management and communication skills • Experience managing budgets, vendors, and facilities • Ability to work independently, take initiative, and handle high-pressure situations
Personal Attributes
• Professional, approachable, and highly reliable • Solutions-oriented with strong problem-solving skills • Able to maintain confidentiality and exercise discretion