About this role
Key Responsibilities: Responsibilities include but are not limited to:
• Coordinate and confirm daily truck bookings with transporters/ haulers, ensuring sufficient trucks are scheduled to meet loading and shipment plans. • Oversee and monitor truck loading activities on-site, ensuring trucks are loaded correctly, safely, and within scheduled turnaround times. • Liaise directly with warehouse teams to push and follow up on the instructions for loading and shipment coordination, ensuring warehouse staff action cargo release/dispatch on time. • Follow up with warehouses to ensure all loading and dispatch documentation (delivery notes, gate passes, weighbridge tickets, stock releases) is completed accurately and promptly. • Maintain solid understanding of port operations at Walvis Bay (Namport procedures, gate access, vessel/berth schedules as relevant) to coordinate cargo movements in line with port constraints. • Act as the on-site point of contact between transporters, warehouse staff, and the Logistics/Operations Manager, flagging bottlenecks, delays, or non-conformances immediately. • Track and report daily truck turnaround, loading progress, and dispatch status to the Logistics/Operations Manager. • Support resolution of on-site issues (truck delays, loading discrepancies, documentation gaps) by coordinating directly with the relevant parties on the ground. • Ensure all activities are conducted in line with site HSSEQ (Health, Safety, Security & Environment as well as Quality) standards and procedures. • Play an important link between on site and Logistics controller/Team lead in terms of execution, bookings, status updates • Flag and raise issues if no resolution! • Perform other ground-operations duties as required to keep cargo moving efficiently through the site.
Knowledge, Skills and Abilities
• Sound understanding of truck booking/scheduling and loading processes. • Solid understanding of port operations and site/gate procedures at Walvis Bay. • Strong follow-up and coordination skills — able to proactively chase warehouses, transporters, and documentation to keep operations moving. • Good social skills; comfortable liaising directly and firmly with warehouse and transport staff to meet deadlines. • Basic digital literacy (MS Office, email) for reporting and documentation checks. • Practical, hands-on, problem-solving approach suited to a ground-operation's environment. • Local knowledge of Walvis Bay logistics/port environment preferred. • Valid driver's license will be advantageous. • Fluent in English; local language skills will be advantageous.
Key Relationships: Internal
• Logistics controller • Corridor team lead • Operations Manager (direct line manager) • Warehouse teams • Site HSSE team External
• Trucking/transport companies (booking and loading coordination) • Warehouse operators (loading, dispatch, documentation) • Port authority (Namport) and port operations staff