About this role
Main purpose The role has been created to support the global metals & minerals operations teams. Candidate will be responsible for several standard operational and reporting tasks intrinsically linked to the execution of purchase and sales refined metals & minerals contracts. Candidate must be focused, organized and detail oriented. Good communications skill at all levels is fundamental.
Key responsibilities
• Executing the tasks in the system based on standard operating process and/or instructions from operators in a timely and accurate manner • Ensuring that the turnaround time for document presentation and task deadlines is maintained • Preparation of insurance certificates based on inputs from operations • Issue timely & accurate sales invoices based on request from operations • Follow ups with warehouses/counterparties for required documentation • Timely and accurate report out as per agreed frequency (daily, weekly, fortnightly, monthly) • Organizing stock inspections (appointments, updating inspection spread sheets, paying inspection invoices) • Determine opportunities to improve and automate processes and functions • Entering of assays and quality related data in the system
Required qualifications
• Minimum 3 years experience in in managing business processes • IT skills: Extremely good with MS Office Suite specially Excel, Word, PowerPoint & Outlook. Should have hands on experience of leveraging MS Excel for data gathering & reporting • Ability to analyse large datasets
Attributes for success
• Flair for identifying process improvement opportunities and executing them • An analytical mind and inclination for problem-solving • Fluent in English (written and verbal) • Quick learner and comfortable operating in a fast-paced environment • Good communication skills • Structured and organized • Good attention to detail, conscientious & precise • Ability to be flexible and work to deadlines and under pressure • Team player • Driven and self-motivated
Department overview The Support Operations team is part of Trafigura's Metals & Minerals division, providing operational and administrative support for the physical trading of non-ferrous concentrates and refined metals across global markets.