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Server @ TRO

Pleasanton, California, USOnsiteFull-time
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About this role

The Club at Castlewood is looking for a restaurant server to join their amazing team. The server will ensure that all guest and members are satisfied while at Castlewood.

$16.50 - $17.00 + tips

Qualifications, Knowledge and Skill Requirements:

• 1-2 years of food service experience

• Minimum education: High School (or equivalent) Diploma

• A thorough understanding of fine and casual dining

• Must be of legal age to serve liquor according to state law

• Possesses excellent customer service skills

• Must be dependable

• Must be able to work in a fast-paced environment

• Must have strong communication and interpersonal skills

• Must be able to work in a team environment

Responsibilities:

• Maintain a professional appearance at all times

• Provide prompt and efficient customer service

• Display knowledge of the F&B menu

• Takes guests food and/or drink orders and turns into kitchen, bar, etc

• Serve beverages and prepared meals to guests in an accurate and timely manner

• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests

• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested

• Suggests and serves dessert, coffee and other items as applicable and/or necessary

• Handles all cash and/or credit cards for payment following all standard operating procedures

• Keeps tables, dining room and work station(s) sanitized and organized

• Listen and respond to customer complaints

• Performs clean-up and closing procedures as assigned by manager

• Perform other duties as assigned by supervisor or manager

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