About this role
Responsibilities - Assist users with basic system access, setup, and navigation - Support staff onboarding and offboarding (user setup, updates, removals via ticket) - Log, track, and follow up on system issues and user requests - Perform basic troubleshooting and escalate unresolved issues
Requirements
- Minimum of 5 CSEC subjects, including Mathematics and English - Strong attention to detail and willingness to follow procedures - Good communication and customer support skills