About this role
Under general direction, the Supervisor - Fare Engagement supervises transit fare ambassador, inspections, citations and related activities under the Central Puget Sound Regional Transit Authority (Sound Transit) Fare Engagement Program. Essential functions of this class include but are not limited to: investigating alleged violations of fare policy rules & regulations, civil and administrative codes, and other provisions under the jurisdiction of Sound Transit; studying the efficiency of the Fare Ambassador program through field audits, meetings, surveys and other fact gathering techniques; analyzing fare inspection data and reviewing trends; planning the activities of Sound Transit Fare Ambassadors assigned to the enforcement of Sound Transit fare policies.