About this role
Under general direction, responsible for maintaining the quality of Sound Transit’s external websites, rider tools, and email platform by identifying and implementing needed improvements based on user research and analytics. Analyzes, interprets and reports on data gathered from analytics software and site visitor feedback to recommend and prioritize needed functional and usability improvements. Partners with developers and designers to make improvements to Sound Transit’s digital products. Promotes Sound Transit’s services, news, and capital projects while growing site traffic and maintaining site accessibility, improving user experience and assessing search engine optimization to ensure high rankings.