About this role
This position is primarily responsible for gathering pending documentation/information from applicants, preparing loan documentation, and issuing loans. Resolve member issues and address member questions accurately and in a timely manner. Additionally, this position responds to member inquiries regarding the loan issuing process and is responsible for the preparation and processing of all phases of loan disbursements in the Loan Department. Communication with membership by this position will be via inbound and outbound calls along with electronic (email) communication.