About this role
Customer Service Manager - Process & Tooling Projects (all genders) at ABOUT YOU SE & Co. KG. Location: Hamburg, Hamburg, Germany. Role: leading implementation, coordinating projects, analyzing requirements Requirements: Experience in project management or product coordination in customer service/e-commerce; strong stakeholder management, workflow structuring, and interest in digital/customer-service systems; fluent German and English; completed tertiary degree in business, technology, or related field. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Hybrid Languages: German, English