About this role
Administrator (Support & Operations) (105087) at HCLTech. Location: United States. Role: resolving tickets, providing support, conducting analysis Requirements: Independently resolve tickets, provide on-call support, perform root cause analysis, maintain knowledge base, train and coach analysts, and meet SLA/CSAT goals. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English