About this role
Trainer - Contact Centre Sales and Service at Enercare. Location: Markham, Ontario, Canada. Role: designing training, delivering training, coaching agents Requirements: 5+ years training or instructional design experience, strong facilitation and coaching skills, proficiency with LMS and authoring tools (Articulate Storyline), Microsoft Office, experience with adult learning/ADDIE. Category: Human Resources Seniority: Senior Level Tools: ADDIE, Learning Management System (LMS), Articulate Storyline, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM Commitment: Full Time, Contract Workplace: Onsite Languages: English