About this role
Business Process Analyst (12-Months Contract) at Enercare. Location: Markham, Ontario, Canada. Role: analyzing processes, implementing processes, conducting audits Requirements: BBA or equivalent post-secondary education; 3+ years business process analysis/mapping experience in contact centre/customer service or utilities; 2+ years process re-engineering; PMP; proficiency with Visio, Excel, SQL, Tableau; experience with Six Sigma/Lean. Category: Business Operations Seniority: Mid Level Tools: Visio, Microsoft Excel, SQL, Tableau, Power BI, Microsoft Access Certifications: pmp Commitment: Contract Workplace: Onsite Languages: English