About this role
-Conduct outbound calls to prospective and existing customers -Promote telecom products (mobile plans, internet packages, add-ons, upgrades) -Identify customer needs and recommend suitable solutions -Achieve and exceed sales targets and KPIs -Handle objections effectively and close sales -Update customer records accurately in the CRM system -Ensure a high level of customer satisfaction and professionalism -Follow up on leads and maintain a strong sales pipeline -Stay up to date with product knowledge and market trends