About this role
DUTIES AND RESPONSIBILITIES:
• Provides continuous, prompt, and courteous service to customers.
• Incorporate safe work practices in job performance and complies with safety practices.
• Explains menu items and specials, makes recommendations, and takes food orders and enters into the POS System.
• Serves food and beverage according to customer specifications, checks on customers for condiments, beverages or additional food items and follows up with satisfaction of customers.
• Assists all other front staff when the need arises by bussing, cashiering, hosting, clearing or setting tables, being a team player, etc.
• Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.
• Complies with all MICS, rule, regulations, policies and procedures of the department.
• Attends mandatory staff and departmental meetings.
• All other job-related duties as assigned by supervisor and/or manager.
REQUIREMENTS:
• Must have the ability to communicate orally and in writing.
• Attend all trainings and opportunities such as CPR/First Aid, Title 31, MICS,
WORK ENVIROMENT:
• Must be able to lift at least 25 pounds.
• Must be able to walk and stand for long periods of time (up to 8 hours)
• Must be able to work in a second-hand smoke, high noise, bright lights, dusty and smoke-filled environment.
• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends
• Must be able to stoop, knee, crawl, stand, walk, reach near and far.
• Must have the ability to deal with frequent changes, delays, and unexpected events at times.
• Must have the ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances.
CONDITIONS OF EMPLOYMENT:
• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be 18 at the time of hire.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver's License
• Must be able to obtain and maintain a Gaming License.
Employee Benefits:
• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.