About this role
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Help with scheduling, inventory invoices, and purchase orders • Work with servers and cooks • Ensure cleanliness all work areas • Handle situations in accordance with all casino handbook and procedures. • Provide efficient and courteous and timely customer service to all customers in a professional manner. • Supervise, cross-train, front of house & back of house. • Duties & responsibilities, and expectations to the job are subject to chance as needed. • Schedule and coordinate meetings. • Provide directions to staff • Practice and always maintain confidentiality. • Works effectively with all casino personnel. • Attends all mandatory meetings and training. • All other duties assigned.
Key Skills/Special Skills: • Computer skills knowledge. • Must comply with title 31 training requirements to meet regulatory standards. • Know and understand the employee handbook and minimum internal controls for the food and beverage department to follow casino regulations. • Help maintains set expectations for the food and beverage department. • Assign tasks that need to be completed in a timely fashion given by the manager. • Check routine work that is performed individually or as a team for accuracy through spot check through customer compliments or complaints & through observation. • Be available to assist, advise and reprimand when necessary.
REQUIREMENTS: • High School Diploma or GED • Must be knowledgeable of company procedures. • Must be able to lift 50 pounds • Prolonged periods standing, kneeling, bending. • Able to work after hours if required. • Good communication skills. • Must be at least 21 years of age • Must be able to work any shift. • Must be dependable, reliable and able to work alternatively shifts including peak hours. • Must be able to deal with frequent changes, delays, and unexpected events at times. • Must be able to adapt quickly to changes while maintaining composure and excellent guest relations, under all circumstances.
ADDITIONAL INFORMATION: • All applicants must be able to pass a background investigation. • All applicants must be able to pass a pre-employment Drug Test. • All applicants must have a Valid Driver's License or the ability to obtain one within 90 days of employment.
Employee Benefits: • Health Insurance: Employee is eligible to apply within 60 days of initial hire. • Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire. • Retirement plan with a 4% match, must complete 90-day probation period. • Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire. • Employer Paid Basic Life Insurance • Employer Paid Short Term Disability • Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.