About this role
Duties and Responsibilities:
• Serve as a key point of contact for employee inquiries related to company policies, procedures, benefits, payroll, and workplace concerns.
• Shape, implement, and maintain compliant, forward-thinking HR policies and procedures, including EEO-1 reporting, retention strategies, compliance initiatives, and workforce planning.
• Assist in resolving employee relations matters, including conflict resolution, coaching conversations, investigations, disciplinary actions, and corrective action documentation.
• Manage full-cycle onboarding and offboarding processes, including new hire paperwork, orientation, system setup, exit interviews, and separation documentation.
• Maintain employee personnel files and HR documentation, ensuring accuracy, compliance, and audit readiness.
• Process employee status changes including promotions, transfers, compensation changes, department changes, and terminations in the HRIS system.
• Oversee HRIS administration, ensuring accurate employee records, reporting structures, compensation workflows, time-off routing, approvals, and organizational updates.
• Support day-to-day administrative HR functions including employment verifications, unemployment claims, policy acknowledgments, and employee records management.
• Assist with benefits administration, including enrollments, qualifying life event changes, employee education, and open enrollment support.
• Lead monthly benefits reconciliation by auditing enrollment data, verifying carrier records, correcting discrepancies, and ensuring alignment across payroll, HRIS, and third-party vendors.
• Act as the primary escalation point for payroll discrepancies, benefit enrollment issues, timekeeping concerns, and unresolved employee concerns.
• Review and audit payroll changes for accuracy, ensuring employee pay, deductions, and benefit elections are correctly processed.
• Administer and support leave of absence processes, including FMLA, short-term disability, workers' compensation, bereavement, and ADA accommodations.
• Coordinate and file workers' compensation claims, ensuring timely reporting, documentation, follow-up, and employee communication.
• Prepare documentation and support internal and external audits, including I-9 audits, benefits audits, workers' compensation audits, and compliance reporting.
• Track compliance requirements including training, certifications, policy acknowledgments, and required labor postings.
• Partner cross-functionally with Safety, Payroll, Operations, and leadership teams to ensure consistent communication and aligned HR support.
• Coordinate and facilitate training, development, and employee performance review processes, including probationary and milestone reviews.
• Implement and track employee engagement initiatives, recognition programs, company events, and culture-building activities.
• Plan and coordinate monthly and annual employee appreciation events, wellness initiatives, and company communications including newsletters and announcements.
• Generate and analyze HR reports to support executive decision-making, compliance audits, turnover analysis, and workforce planning.
• Assist with recruiting coordination, interview scheduling, candidate communications, and hiring process support as needed.
• Maintain strict confidentiality of employee records, sensitive data, and business information.
• Provide administrative and operational support to leadership and departmental teams as needed.
• Perform other HR and administrative duties as assigned in support of business operations.
Skills
• Strong knowledge of HR principles, employment law, and HR best practices
• Ability to work in a fast-paced, high-volume environment while managing multiple priorities
• Strong organizational skills with high attention to detail and follow-through
• Excellent verbal and written communication skills
• Strong employee relations and conflict resolution abilities
• Payroll and benefits administration knowledge
• Ability to handle sensitive and confidential information with professionalism and discretion
• Strong problem-solving and decision-making skills
• Ability to adapt quickly and remain flexible in a changing business environment
• Strong sense of urgency and ability to meet deadlines
• Proficient in Microsoft Office and HRIS systems (preferred: UKG or similar)
• Strong reporting and data management skills
• Team-oriented with ability to collaborate across all levels of the organization
Education and Experience
• Bachelor's degree in Human Resources, Business Administration, or related field required
• 1–3 years of HR Generalist experience required
• Experience in payroll, benefits administration, employee relations, and compliance preferred
• Experience in a multi-site, fast-paced operational or manufacturing environment preferred