About this role
Onsite Technician 1st / 2nd Level Support (m/w/d) at EVERIENCE. Location: Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg. Role: assisting clients, supporting infrastructure, installing equipment Requirements: 3+ years onsite IT support experience; knowledge of Windows, Office 2016/365, MS TEAMS, iPhone; ITIL ticketing; strong customer service, communication, and documentation skills; fluent English and French. Category: Information Technology Seniority: Mid Level Tools: Windows, Office 2016, Office 365, MS TEAMS, iPhone, ITIL Commitment: Contract Workplace: Onsite Languages: English, French