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Communications Associate, Digital Marketing @ NEO

Washington, District of Columbia, USOnsiteFull-time
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About this role

Primary Responsibilities:

Marketing & Brand Management

• Serve as the Alliance's brand manager, ensuring consistency of message, look and feel of all communications products.

• Edit and maintain existing marketing materials, including letterhead, presentation/report templates, business cards, etc.

• Oversee development of annual report and additional collateral, with a focus on design and printing.

• Work with Events & Operations Manager to develop marketing plans and collateral for Alliance events.

• Keep the Alliance's digital and marketing best practices up to date.

• Edit and grow the organization's photo library, including taking photos at Alliance events.

Social Media

• Manage all Alliance social media platforms, including editorial calendar, daily content and advertising.

• Work with the Communications Manager to create engaging social media content, with a focus on Associate, consumer-oriented, event, and initiative content.

• Monitor social media platforms for Alliance mentions and engagement opportunities related to Associates, initiatives and events.

• Answer and respond to questions and engagements from social media audiences.

• Support Alliance initiatives, trips, news and events on social media, including live-tweeting.

• Research ongoing updates to social media platforms and emerging trends.

Website Management

• Serve as primary point person for maintaining ASE.ORG; conduct weekly website audit to ensure content is fresh, links and pages are functional, and protocol is being followed.

• Work with teams to develop, edit and approve content for ASE.ORG.

• Work with website consultant as necessary to improve site functionality

E-mail Marketing and Advocacy

• Grow and nurture email lists, ensuring accuracy of data and proper use of lists.

• Manage editorial calendars for email marketing.

• Draft, format and send all marketing emails, including wEEkly Buzz and other Alliance newsletters, and events emails.

• Manage editorial calendar and staff content submission for wEEkly Buzz newsletter, working with teams to ensure robust and timely content.

• Transition email platform from Emma to Pardot (or another service better suited for the Alliance)

Miscellaneous

• Manage vendors including e-mail marketing platform (Emma/Pardot), web support contractors, printer(s), etc.

• Prepare monthly social media, email marketing and web traffic metrics and reports.

• Provide staff training on digital media platforms and ensure established digital media protocols and best practices are being followed.

• Execute special projects as required, including marketing support for strategic initiatives and events.

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