About this role
End User Support Technician Tier 2 at Doyon Limited, Doyon Drilling, Inc. Location: Gaithersburg, Maryland, United States. Role: troubleshooting hardware, managing tickets, creating documentation Requirements: High school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle. Category: Information Technology Seniority: Entry Level Tools: ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit Certifications: a+, microsoft office specialist, microsoft 365 modern desktop administrator associate Commitment: Full Time Workplace: Onsite Languages: English