About this role
Account Manager Lead - North America - Enterprise at ElevenLabs. Location: San Francisco, California, United States. Role: Lead team, Manage accounts, Drive renewals Requirements: 8+ years in SaaS customer success (enterprise); proven NRR, renewal, and expansion; 3+ years people leadership; strong AI fluency; strategic account management. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Gong, Sigma, Pylon Commitment: Full Time Workplace: Remote Languages: English