About this role
Customer Success Manager at EnergyCAP Career Page. Location: Dublin or Ireland or United States or Europe. Role: owning relationships, resolving tickets, leading recovery Requirements: 5+ years in Customer Success or Account Management in B2B SaaS; strong technical troubleshooting, analytics, and communication; experience with ChurnZero, Intercom, Microsoft Teams, Zoom, Outlook; mentoring/leadership experience; Bachelor’s preferred. Category: Customer Service Seniority: Senior Level Tools: EnergyCAP, ChurnZero, Intercom, Microsoft Teams, Zoom, Outlook Commitment: Full Time Workplace: Hybrid Languages: English