About this role
Senior Manager of Customer Success (Enterprise) at Owner. Location: United States or San Francisco or Los Angeles or Chicago or New York City. Role: leading team, driving retention, managing accounts Requirements: 7+ years in customer success/account management, 3+ years managing CSMs, experience with strategic high-ARR accounts, strong leadership, analytical and communication skills, familiarity with SaaS/restaurant tech and AI-driven solutions. Category: Customer Service Seniority: Senior Level Tools: Owner, Owner.com, CRM, POS, online ordering, SaaS, AI Commitment: Full Time Workplace: Remote Languages: English