About this role
Manager, Technical Account Management- Remote at Highspot. Location: Arizona or Arkansas or California or Connecticut or Florida or Georgia or Idaho or Illinois or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Seattle or Washington, D.C. or Wisconsin. Role: leading team, driving outcomes, scaling processes Requirements: Senior leader with 8+ years in technical account management or similar, 4+ years managing technical/customer-facing teams in SaaS; experience with enterprise customers, CRM/SSO/REST APIs, analytics, and AI-driven features. Category: Customer Service Seniority: Senior Level Tools: CRM, SSO, SAML, OIDC, SCIM, REST APIs, MCPs Commitment: Full Time Workplace: Remote Languages: English