About this role
Customer Support Specialist I at Eastern Bank Careers. Location: Wakefield or Brockton. Role: answering calls, resolving inquiries, maintaining knowledge Requirements: Answer inbound customer calls about accounts and services, maintain product/policy knowledge, achieve entry-level service and sales goals, PC/data entry skills required; Associate's preferred, customer service/call center experience preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English