About this role
Client Success Manager - Institutions (Remote) at WCG IRB. Location: Cary, North Carolina, United States. Role: managing relationships, tracking metrics, coordinating execution Requirements: 5+ years client success/account management experience (1+ year leadership); Bachelor's or equivalent; knowledge of FDA/ICH regulations; CIP preferred; advanced Microsoft Office skills; CRM and client success platform experience; strong communication and analytical skills. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office Certifications: cip, pmp, cspo Commitment: Full Time Workplace: Remote Languages: English