About this role
Lead Customer Success Manager, Mid-Market at Sprinto. Location: India. Role: building motion, owning adoption, driving retention Requirements: 7+ years in B2B SaaS customer success, experience owning mid‑market/enterprise accounts and retention/NRR outcomes, stakeholder management with technical buyers, building CS playbooks and health scoring, strong written/verbal English. Category: Sales Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English