About this role
Customer Success Manager (Mid-Market) at Swarmia. Location: New York City or Helsinki. Role: managing portfolio, leading onboarding, building relationships Requirements: Minimum 2 years in customer success or similar B2B SaaS role; experience onboarding technical products, managing a book of mid‑market customers, driving adoption, and partnering with Sales/Product/Engineering. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English