About this role
Sr. Manager, Next Level Help, Intuit Enterprise Suite at Intuit. Location: Atlanta or Frisco or Mountain View or San Diego. Role: owning escalations, leading investigations, building enablement Requirements: 8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel. Category: Customer Service Seniority: Senior Level Tools: Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct Commitment: Full Time Workplace: Hybrid Languages: English