About this role
Manager – Customer Support & Sales Operations at FULL Creative. Location: Chennai, Tamil Nadu, India. Role: managing operations, driving revenue, coaching teams Requirements: 5+ years in SaaS customer support/sales/customer operations, 3+ years managing contact centre/support operations, strong data/reporting exposure (Excel, Google Sheets, SQL, BigQuery, Grafana), experience driving revenue from trials/upgrades, willingness to work night shifts, must be based in Chennai. Category: Business Operations Seniority: Senior Level Tools: Microsoft Excel, Google Sheets, SQL, BigQuery, Grafana Commitment: Full Time Workplace: Hybrid Languages: English