About this role
Technical Monitoring Analyst at Deuna. Location: Mexico City or Bogotá. Role: monitoring systems, triaging incidents, escalating incidents Requirements: 1–3 years in monitoring, NOC, or technical support; basic API, log analysis, and web app knowledge; familiarity with Postman and basic SQL; night-shift availability and strong communication for escalations. Category: Information Technology Seniority: Entry Level Tools: Postman, SQL, Grafana, Rootly, Opsgenie, Jira, Zendesk, AWS CloudWatch, Splunk Commitment: Full Time Workplace: Remote Languages: English