About this role
Payments Operations Analyst at Deuna. Location: Mexico City or Bogotá. Role: Monitor incidents, Triage incidents, Coordinate resolution Requirements: 2+ years in Operations/Support/Incident management; fintech/payments knowledge; advanced English (B2–C1); strong analytical skills; Jira/Slack/Zendesk experience; multi-task in fast-paced environment; cross-functional collaboration. Category: Information Technology Seniority: Mid Level Tools: Jira, Slack, Zendesk, APIs Commitment: Full Time Workplace: Hybrid Languages: English