About this role
Product Solutions Analyst | Housing (New Grads 2025-2026) at EliseAI. Location: New York City or San Francisco or Boston or Toronto. Role: Provide tier 1 and tier 2 support, Investigate and troubleshoot issues, Maintain documentation and communicate with clients Requirements: 1-3 years in customer support analyst role; experience with Zendesk/Salesforce; technical proficiency; data-driven; strong communication; willingness to work in person. Category: Product Management Seniority: Entry Level Tools: Zendesk, Salesforce, SQL Commitment: Full Time Workplace: Onsite Languages: English