About this role
Product Support Analyst at Benchling. Location: Boston, Massachusetts, United States. Role: answering questions, troubleshooting issues, updating articles Requirements: BS or M.Sc. in a life science field required, lab/research experience and customer-facing experience preferred; strong written/verbal communication, organization, empathy, and ability to learn product and scientific concepts quickly. Category: Customer Service Seniority: Entry Level Tools: Benchling Commitment: Full Time Workplace: Hybrid Languages: English