About this role
EOC Support Analyst at TierPoint. Location: St. Louis or Norristown. Role: receiving calls, escalating incidents, monitoring systems Requirements: Basic systems administration and PC skills, strong customer service, incident/ticket handling, MS Office and Windows proficiency, typing 50 WPM, ability to work shifts including weekends/holidays. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Windows Commitment: Full Time Workplace: Onsite Languages: English