About this role
EOC Support Analyst at TierPoint. Location: Norristown or Saint Louis. Role: monitoring systems, documenting tickets, escalating issues Requirements: Basic systems administration and PC skills, strong customer service, typing 50 WPM, proficiency with Microsoft Office and Windows, availability for overnight shifts and holidays, ability to follow processes and document tickets. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Windows Commitment: Full Time Workplace: Onsite Languages: English