About this role
EOC Support Analyst at TierPoint. Location: Saint Louis or Norristown. Role: handling alerts, escalating incidents, documenting tickets Requirements: Basic systems administration and troubleshooting, strong customer service, PC and Microsoft Office proficiency, typing 50 WPM, documenting and escalating incidents, availability for overnight shifts and holidays. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Windows Commitment: Full Time Workplace: Onsite Languages: English