About this role
Workforce Analyst at HopeLink Crisis Services. Location: Oakton, Virginia, United States. Role: Monitor attendance, Report scheduling, Coordinate leave Requirements: Bachelor's degree preferred; 2+ years in call center/workforce management; scheduling/analysis experience; proficient in Excel and scheduling platforms. Category: Business Operations Seniority: Mid Level Tools: Excel, Scheduling platforms, WFM, ACD, IVR Commitment: Full Time Workplace: Remote Languages: English