About this role
Technical Analyst, Pharmacy Support-Remote [Su-We 8p-6:30a CST] at ScriptPro. Location: United States or Kansas City. Role: troubleshooting systems, supporting customers, documenting tickets Requirements: 3+ years troubleshooting Windows OS, networking, software and hardware; proficiency with remote support tools, SQL, Siebel/Oracle Service Cloud; ability to type 50 WPM; valid driver's license and willingness to travel; must be eligible for DoD security clearance. Category: Customer Service Seniority: Mid Level Tools: BOMGAR, PCAnywhere, SecureLink, Windows Remote Desktop, Crystal, RDLC, SQL, Siebel, Oracle Service Cloud, Microsoft SharePoint, Windows 7, Windows 10, Windows Server 2012, Windows Server 2016 Certifications: a+, mcitp, network+, dod security clearance Commitment: Full Time Workplace: Remote Languages: English