About this role
Help Desk Support Analyst (Associate-Level) at Link Solutions, Inc.. Location: Frederick or Fort Detrick. Role: troubleshooting hardware, supporting users, managing tickets Requirements: U.S. citizen with active DoD Secret clearance, IAT Level II (e.g., CompTIA Security+ CE), 2+ years IT/service-desk experience, Windows and Office 365 proficiency, remote-connection troubleshooting, strong customer service skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Microsoft Office 365 Certifications: iat level ii, comptia security+ ce Commitment: Full Time Workplace: Onsite Languages: English