About this role
Service Desk Support Specialists (Intermediate/Senior) at Link Solutions, Inc.. Location: Orlando, Florida, United States. Role: providing support, troubleshooting issues, managing accounts Requirements: U.S. citizen with active DoD Secret clearance; DoD 8570/8140 IAT Level II (CompTIA Security+) and MD-102; 4+ years (intermediate) or 8+ years (senior) enterprise IT experience; experience with Active Directory, Windows 10/11, Microsoft 365, Teams; strong troubleshooting and customer service. Category: Information Technology Seniority: Mid Level Tools: Microsoft Teams, Microsoft Office 365, OneDrive, SharePoint, Microsoft Active Directory, Windows 10, Windows 11, Trellix HBSS, Trellix HIPS, Citrix Certifications: dod 8570/8140 iat level ii, comptia security+, microsoft 365 endpoint administrator (md-102), itil v4, hdi Commitment: Full Time Workplace: Onsite Languages: English