About this role
Customer Experience Analyst at EquiTrust Life Insurance Company. Location: West Des Moines, Iowa, United States. Role: analyzing data, monitoring metrics, developing dashboards Requirements: Bachelor's degree or equivalent, 3+ years in customer experience/insights or analytics, proficiency with Power BI/Tableau/Microsoft Excel, VoC experience, strong analytical and communication skills; insurance experience preferred. Category: Data and Analytics Seniority: Mid Level Tools: Power BI, Tableau, Microsoft Excel, Qualtrics, Forsta, InMoment Commitment: Full Time Workplace: Hybrid Languages: English