About this role
Quality Improvement Supervisor at EquiTrust Life Insurance Company. Location: West Des Moines, Iowa, United States. Role: leading team, coaching staff, analyzing metrics Requirements: 3+ years life insurance/annuity and 3+ years contact-center quality improvement experience; high school diploma required (bachelor's preferred); strong leadership, analytical, communication skills; Microsoft Office proficiency. Category: Quality Assurance Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English