About this role
Service Desk Analyst I at Victaulic. Location: Chihuahua, Chihuahua, Mexico. Role: providing support, resolving incidents, configuring equipment Requirements: Bachelor's in IT/Communications required; experience in technical/end-user support; knowledge of ticketing systems, SLAs, Microsoft operating systems, hardware, printers, and print servers; strong customer service and collaboration skills. Category: Information Technology Seniority: Entry Level Tools: ticketing systems, Microsoft operating systems, print servers Commitment: Full Time Workplace: Onsite Languages: English