About this role
IT Support Specialist II at Frontline Insurance. Location: Lake Mary, Florida, United States. Role: providing support, troubleshooting issues, mentoring analysts Requirements: Provide Tier II technical support including TCP/IP, Windows 10/11, Microsoft Office 365/MFA, Active Directory; troubleshoot desktops, manage user accounts/onboard-offboard, log tickets, mentor Level 1 analysts, and contribute to knowledge base. Category: Information Technology Seniority: Mid Level Tools: TCP/IP, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office 365, Active Directory, MFA Commitment: Full Time Workplace: Onsite Languages: English