About this role
Lead Technical Support Analyst at OrthoCarolina. Location: Charlotte, North Carolina, United States. Role: resolving incidents, supporting users, documenting resolutions Requirements: 3+ years IT support experience; associate degree or technical certification (or equivalent experience); CompTIA A+ preferred; strong troubleshooting, analytical, communication, and customer-facing skills. Category: Information Technology Seniority: Mid Level Certifications: comptia a+ Commitment: Full Time Workplace: Onsite Languages: English