About this role
Service Desk Analyst | Pune at TransPerfect. Location: Pune, Maharashtra, India. Role: delivering support, diagnosing issues, processing tickets Requirements: Bachelor's degree (or HSC/Diploma with equivalent experience); knowledge of customer service, phone etiquette, computer fundamentals, web apps and Microsoft Office; strong listening, communication, typing, analytical and multitasking skills; 1 year helpdesk experience preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English