About this role
Service Desk Analyst at Modaxo. Location: Bristol, England, United Kingdom. Role: logging incidents, triaging faults, monitoring systems Requirements: Customer-facing service experience, strong analytical and troubleshooting skills, ability to multitask and meet SLAs, excellent written and verbal communication, familiarity with ticketing systems and ITIL desirable. Category: Information Technology Seniority: Entry Level Tools: ZenDesk, Jira, ServiceNow, ITIL Commitment: Full Time Workplace: Hybrid Languages: English