About this role
Technical Support Analyst at Internova Travel Group. Location: Beverly Hills, California, United States. Role: troubleshooting hardware, supporting software, managing accounts Requirements: Associate's degree or equivalent, 3+ years end-user technical support, experience with Windows 10/11, Microsoft 365, Active Directory, ITSM tools, remote support, and occasional overnight travel; relevant IT certifications preferred. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, BMC, Salesforce, Windows 10, Windows 11, Microsoft 365, Microsoft Office 365, Microsoft Teams, Microsoft Office, Microsoft Active Directory, Microsoft Exchange, Intune, SCCM, VPN, RDP, ActiveSync, Adobe Products, Internet Browsers, GDS software, LinkedIn Learning Certifications: comptia a+, network+, mcp, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English