About this role
ServiceNow Business Analyst (Technical) at LIGHTFEATHER IO LLC. Location: Arlington or United States. Role: facilitating workshops, documenting requirements, mentoring analysts Requirements: U.S. citizen eligible for Secret clearance; Bachelor's in CS/IS/Business; 5+ years BA experience (3+ on ServiceNow); ServiceNow ITSM and CSA required; Agile/Scrum experience; federal contracting background; Jira/Azure DevOps proficiency. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, ServiceNow ITSM, ServiceNow Agile, Jira, Azure DevOps, Visio, LucidChart, Agile, Scrum Certifications: servicenow csa, itil v4, pmp, csm, safe po/pm Commitment: Full Time Workplace: Remote Languages: English